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Smart Retail Solutions

Telecommunication Services — E-Voucher & Top-Up (POS / Mobile / Portal)

Sale of electronic vouchers and top-ups via POS, mobile apps, and web portals, with centralized oversight.

Year
2023
Division
Smart Retail Solutions
Focus areas
Telecom · EVD · Top-Up
Programme overview

Governance and delivery structure

Primus enabled omni-channel distribution of telecom E-vouchers and top-ups across POS devices, mobile applications, and sales portals. The solution consolidates catalog and payment flows, integrates securely with operator back-office systems, and provides real-time reporting for oversight and reconciliation.

Programme year

2023

Division

Smart Retail Solutions

Scope highlights

Telecom · EVD · Top-Up · POS · Omni-channel · Payments · Reporting


Delivery narrative

From challenge to measurable impact

Every stage blends design, integration, and operational assurance so that outcomes are observable and sustained beyond handover.

Challenge

Fragmented sales channels and manual reconciliations limited access, speed, and visibility for voucher and top-up services.


Solution

Unified POS / mobile / portal stack with secure integrations to operator systems; centralized catalog management, transaction handling, and live dashboards for sales and exceptions.


Impact

Improved customer access and throughput across channels, reduced reconciliation effort, and end-to-end transparency for operators and distributors.

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